WE HAVE COMPLETED THE COVID GOOD PRACTICE ASSESSMENT

During the last months we have been preparing to reduce the risk of contagion by Coronavirus. Our goal is to protect both our guests and our staff

  • we have trained our staff in the prevention of risks of contagion of COVID 19 and we have implemented an internal action protocol
  • we have intensified the daily hygiene and disinfection of both our rooms and the reception and common areas
  • we have supplied protective material to our employees
  • we have installed protective screens
  • We have limited the capacity of the common areas and we have established routes in order to maintain the safety distance between people
  • we have placed hydroalcoholic gel  throughout the establishment
  • we have removed from the rooms decorative elements and informative stationery in order to avoid elements that may be capable of transmitting the coronavirus
  • we have designed a welcome kit in which we safely deliver the information that the guest needs to visit our city
  • we have replaced traditional keys to open doors with magnetic cards, easier to disinfect and that allow less personal interaction
  • we have installed an electronic signature system at check-in
  • we have placed informative posters remembering the most efficient rules for preventing the COVID (personal distancing, use of a mask and frequent hand disinfection

Thanks to all these measures, our establishment has passed the evaluation of the SICTED Good Advanced Practices in the tourism sector for contagion by SARS-CoV-2 coronavirus risk reduction , within the framework of the Tourism Quality System of the Secretary of State for Tourism of Spain (https://www.calidadendestino.es/…/EstablecimientoCOVID.aspx)

We continue to work to protect ourselves and our guests